Privacy Policy of Tiercrew – Protecting Your Personal Data

Privacy Definitions

This section provides definitions of key terms used throughout our privacy policy to clarify your understanding of how your information is handled.

Personal Data refers to any information relating to an identified or identifiable individual, including but not limited to name, contact details, and employment history.
Processing means any operation performed on personal data, such as collection, storage, modification, and deletion.
User refers to any individual accessing or using Tiercrew services to seek career opportunities in the oil and gas sector.
Service encompasses all offerings provided by Tiercrew, including training, job matching, and advisory support pertinent to oil and gas careers.
Cookies are small data files placed on your device to enhance website functionality and gather information about site usage.

Data Collection Practices

We collect certain categories of personal information to optimize your experience and provide tailored career services in the oil and gas domain.

Data Provided Directly by Users

Information you submit voluntarily when registering, applying for jobs, or communicating with Tiercrew.

Full name and date of birth
Contact information including email address
Professional background and certifications
Resume and cover letters
Preferences related to job types and locations
Feedback and inquiries submitted through site forms

Automatically Collected Data

Data gathered through technical means during your use of the Tiercrew website to improve service delivery.

IP address and browser type
Device information and operating system
Pages visited and time spent on site
Clickstream data and navigation patterns
Cookies and similar tracking technologies
Referring website addresses

Data Obtained from Third Parties

Tiercrew may receive personal information from verified third-party sources to verify credentials or expand opportunities for users.

Certification authorities for professional qualifications
Employment verification services
Recruitment partners and industry contacts

Purposes of Data Use

We utilize collected data to facilitate efficient and secure career service delivery while maintaining compliance with relevant regulations.

To provide tailored job recommendations and career advice
To communicate updates about new training programs and opportunities
To verify identities and qualifications for job placement
To improve website functionality and user experience
To comply with legal and regulatory obligations
To prevent fraudulent activities
To manage user accounts and preferences
To analyze data for service enhancement and reporting

Legal Basis for Processing Personal Data

Processing your data is based on the following lawful grounds under Singapore's Personal Data Protection Act and relevant standards.

Your explicit consent to use your information for career services
Performance of a contract between you and Tiercrew
Compliance with legal obligations applicable to us
Legitimate interests pursued by Tiercrew to provide and improve services

Compliance with Data Protection Regulations

Though Singapore's data protection framework is distinct, Tiercrew aligns with international best practices akin to GDPR to ensure robust privacy protection.

Right to access and obtain a copy of your personal data
Right to rectification of inaccurate information
Right to restriction of processing under certain conditions
Right to data portability when applicable
Right to object to processing for marketing purposes
Right to lodge complaints with the relevant authorities

Cookie Usage

Tiercrew uses cookies to enhance functionality, remember your preferences, and gather analytics to improve our site and services.

Our website utilizes essential, performance, and functional cookies to balance operational needs and user convenience.

Cookies are categorized as strictly necessary for site function, optimizing performance, and enabling personalized features.

You can control cookie settings via your browser or directly through site options to accept or reject non-essential cookies.

Read our full Cookie Policy for detailed information

Data Sharing and Disclosure

We may share your personal information with trusted partners solely to facilitate career services related to the oil and gas industry.

Authorized recruitment agencies affiliated with Tiercrew
Training providers and certification bodies
Government bodies when legally required
Technology service providers managing our platform
Professional advisors engaged by Tiercrew
Other entities with your explicit consent

International Data Transfers

Tiercrew may transfer your information outside Singapore for operational purposes while ensuring adequate protections are in place to safeguard your data.

Transfers adhere to contractual clauses and data protection standards consistent with Singapore regulations and international norms.

Data Retention Policy

We retain your personal data only as long as necessary to fulfill service obligations and comply with legal requirements.

Account-related data is stored for the duration of your engagement with Tiercrew and securely deleted thereafter.

Communications and support records are maintained for a reasonable period to ensure service quality.

System and access logs are archived temporarily to monitor usage and maintain security.

Upon request or after expiration of retention periods, personal data is permanently deleted or anonymized.

Security Measures

Tiercrew implements technical, administrative, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.

Encrypted data transmission and secure storage
Regular security audits and vulnerability assessments
Access controls and staff training on data protection

Your Data Rights

You have the right to access, correct, or request deletion of your personal information collected by Tiercrew.

Request access to view the data we hold about you
Request corrections to inaccurate or incomplete data
Request that we delete your personal data where applicable
Right to restriction of processing: You may request tiercrew to limit the processing of your personal data under certain conditions as prescribed by law.
Right to data portability: You can obtain and reuse your personal data for your own purposes across different services within tiercrew.
Right to object: You can object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
Right to withdraw consent: Where consent is the legal basis for processing, you have the right to withdraw it at any time without affecting the lawfulness before withdrawal.
Right to lodge a complaint: If you believe your data protection rights have been violated, you can lodge a complaint with the relevant data protection authority in Singapore.

How to Exercise Your Data Privacy Rights

At tiercrew, we provide clear procedures for you to exercise your data protection rights. You may submit a written request via email or postal mail to our Data Protection Officer at 11 Jalan Tan Tock Seng, Singapore, 30 (Sinaran Drive). Please include details to facilitate prompt processing.

[email protected]

We endeavor to respond to your requests or inquiries relating to your personal data within 30 calendar days of receipt, in accordance with applicable data protection regulations in Singapore.

Marketing Communications

tiercrew may occasionally send you information about career opportunities, industry insights, or updates relevant to the oil and gas sector. You can manage your preferences or opt-out of receiving marketing messages anytime through the communication preferences section on our website.

If you wish to unsubscribe from marketing communications, please follow the unsubscribe link included in any promotional email or contact our support team through the website.

Children's Privacy

Our services are intended for individuals aged 18 and above. tiercrew does not knowingly collect personal data from minors under 18 without parental consent. If we become aware of such data being collected, we will take appropriate measures to delete it.

Links to Third-Party Websites

tiercrew may include links to external websites relevant to the oil and gas careers sector. We do not control or endorse the privacy practices of these third parties and encourage you to read their privacy policies.

Changes to This Privacy Policy

tiercrew may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify users via our website or email before any significant amendments take effect.